Endowment complaints fall
The latest annual review by the Financial Ombudsman Service indicates that the number of mortgage endowment complaints has fallen. The Ombudsman had received 175 mortgage endowment complaints every working day, compared with 250 cases a day in the previous year. This amounted to 46,134 new mortgage endowment cases for the period.
Walter Merricks, chief ombudsman, said that since 2001 half of the complaints involved mortgage endowments although “the record numbers of these cases is now at last decreasing, as we had predicted was likely to happen”
